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TERMS AND CONDITIONS

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MUSEUM QUALITY LIMITED EDITION GICLEE PRINTS

All fine art prints are edited by Esther Guenassia Co. This company is committed to printing museum quality prints using only superior archival papers and canvases. Prints are varnished with UV protective mediums.

CERTIFICATES OF AUTHENTICITY

Each limited edition giclee print sold is accompanied with a Certificate of Authenticity. Certificate of Authenticity gives a buyer a guarantee of quality standards and adds fine art value. All prints are signed and dates by the artist Esther Guenassia.

DELIVERY

Delivery is made within 15 days of payment clearance, unless otherwise arranged with a buyer.

SHIPPING & HANDLING

The prices indicated on this site are freight shipping included. Giclees prints on paper are shipped rolled and unframed, carefully packed in sturdy tubes for shipping. Giclees prints on canvas are carefully packed using standard durable packaging materials. All goods are covered by insurance in transit.

PAYMENT OPTIONS

Credit card payments are accepted through our secure, automated online ordering system powered by PayPal.

SECURITY/PRIVACY

The Privacy and satisfaction of our customers is top priority at Esther Guenassia Co. We make sure that your personal information is protected at all times and under no circumstances is it sold, rented, traded, or given to any third parties whatsoever. All commercial online transactions of artwork featured on this site will be completed using PayPal, a global leader in online payment solutions. PayPal will secure all payments, and provide 100% protection against unauthorized transactions. PayPal also provides Buyers Protection and Buyers Complaint Policy. If you do not already have a PayPal account, please bear in mind that PayPal offers free accounts that are easy to set up and are specifically designed to provide buyers with a simple, efficient and safe way to purchase art online.

RETURN POLICY

Esther Guenassia Co. is committed to 100% customer satisfaction. Art pieces are carefully inspected & packaged to ensure safe delivery. As a customer, you have the right to return incorrect or flawed merchandise. Any claims must be made within 10 days after delivery. This can be done by e-mailing us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .
The product being returned must be in its original form and must not be damaged or altered in any way. Custom products can not be returned. This is because the production of the custom product is based on the choices made by the customer and therefore, confines them to a commitment to the services that they are requesting.
Esther Guenassia Co. is not liable for insignificant distinctions of the product received compared to the product description. Slight variations in size, color, and substrate texture are expected occasionally due to applied technology. Appearance of products can vary when compared to on-screen appearance because of dissimilar graphic cards, browsers, or monitors. Returns are not accepted because of such insignificant distinctions.
Esther Guenassia Co. does not accept cancelled orders. Once an order is placed, it is processed immediately to ensure the quickest production time possible for our customers. Any orders placed take time and professional work and is done so on your request. Most of our product is custom made specifically for you. Any cancellations and unauthorized returns are subject to restocking fees, labor fees, and shipping charges.
Please feel free to contact us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it for return assistance or any other questions regarding orders.

 

 

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